Privacy Policy

Tech.us Privacy Policy

This Privacy Policy explains how Indyzen Inc, doing business as Tech.us, Inc (“Company,” “We,” “Us” or “Our”), located at 2033 Gateway Pl Ste 500, San Jose, CA 95110, collects, uses, discloses, and safeguards your Personal Data when you access or use our Website, our consumer‐facing mobile applications (available on the Apple App Store and Google Play Store), and any related services (collectively, the “Service”). This Policy also describes your rights regarding your Personal Data and how the law protects you.

By using our Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please do not access or use our Service.

1.Interpretation and Definitions

1.1   Interpretation

Words whose initial letters are capitalized have specific meanings as defined in this Policy. The definitions provided here apply whether the terms appear in the singular or plural.

1.2   Definitions 

• Account: An account created by you or on your behalf to access the Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party (control means ownership of 50% or more of voting securities or similar interests).
• Business: For the purposes of the CCPA/CPRA, this refers to the legal entity that collects consumers’ personal information and determines the purposes and means of processing such information.
• CCPA/CPRA: The California Consumer Privacy Act and the California Privacy Rights Act, which provide certain rights to California residents.
• Company: Indyzen Inc, doing business as Tech.us, Inc, located at 2033 Gateway Pl Ste 500, San Jose, CA 95110.
• Consumer: For CCPA/CPRA purposes, a natural person who is a California resident.
• Cookies: Small files placed on your computer or mobile device by a website that record your browsing activity.
• Country: Primarily the United States (with our principal place of business in California). In some sections, references to California pertain to rights available to California residents.
• Data Controller: Data Controller: Under the GDPR, the entity (i.e. Tech.us) that determines the purposes and means of processing your Personal Data.
• Device: Any device (computer, smartphone, tablet, etc.) that you use to access our Service.
• Do Not Track (DNT): A setting that allows users to signal their preference not to be tracked across websites.
• Facebook Fan Page: Our official public profile on Facebook, available at https://www.facebook.com/techdotus/.
• GDPR: The European Union’s General Data Protection Regulation.
• Personal Data: Any information relating to an identified or identifiable individual. For GDPR purposes, this includes names, identification numbers, location data, online identifiers, and other similar data.
• Mobile Application: A software application developed by the Company that can be installed on a mobile device and is available via the Apple App Store and Google Play Store.
• Service: The Website (accessible at https://tech.us/), the Mobile Applications, and any related services provided by the Company.
• Service Provider: A third-party entity (or individual) that processes Personal Data on our behalf.
• Third-party Social Media Service: Any social network or website that allows you to log in or create an account (e.g., Google, Facebook, Instagram, Twitter, LinkedIn).
• Usage Data: Information automatically collected about your use of the Service (e.g., IP address, browser type, device identifiers, and diagnostic data).

Note:  When we refer to “you” or “your,” we mean the individual using our Service (or, in the case of a business entity, the authorized representative).

2. Information We Collect and How We Use It

We collect different types of information in order to provide and continually improve our Service. In some cases, the information is collected directly from you, while in other cases it is collected automatically.

2.1.    Types of Data Collected

a. Personal Data

While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. This may include:

• Email address
• First name and last name
• Phone number
• Postal address (including state, province, ZIP/Postal code, and city)
• Payment details (e.g., bank account information for processing payments)

b. Mobile Application Data

When you use our Mobile Applications, in addition to the information described above, we may collect:

• Device-specific information (e.g., device type, operating system version, unique device identifiers)
• Usage data such as app interactions, crash reports, and performance metrics
• Location data, if you grant permission (you may manage this via your device’s settings)
• Data from in-app purchases, including payment processing via Apple Store or Google Play In-App Payments

c. Usage Data

Automatically collected information includes:

• IP address
• Browser type and version
• Pages visited and duration of visits
• Unique device identifiers
• Diagnostic and performance data

d. Information from Third-Party Social Media Services

If you register or log in using a Third-party Social Media Service (e.g., Google, Facebook, Instagram, Twitter, LinkedIn), we may collect information associated with your account on those services (such as your name, email address, profile picture, and friend/contact list).

2.1.   How We Use Your Personal Data

We use your Personal Data for various purposes, including:

• Providing and Maintaining the Service: To operate, personalize, and improve our Website and Mobile Applications.
• Account Management: To manage your registration and provide you with account-specific functionalities.
• Contractual Obligations: To process transactions and provide services that you have purchased or requested.
• Communication: To contact you via email, SMS, push notifications, or other methods regarding updates, promotions, security alerts, or customer support.
• Marketing and Advertising: To deliver targeted advertising and promotional offers (with your consent where required), and to analyze marketing campaigns.
• Business Operations: For internal analysis, troubleshooting, and improving the performance and security of our Service.
• Business Transfers: In connection with mergers, acquisitions, or asset sales, your Personal Data may be among the assets transferred.
• Legal Obligations: To comply with legal requirements and enforce our policies and agreements.

Custom Software Development Services Notice:

If you engage with us as a business client for custom software development services, please refer to your contractual agreement with us. Specific data practices for business engagements are governed by separate Data Processing Agreements or contractual terms.

3. Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity on our Service and store certain information. These technologies help us improve our Service, analyze trends, and personalize your experience. They include:

• Cookies:  Small files placed on your device. You may disable cookies in your browser, though some parts of our Service may then be unavailable.
• Web Beacons and Similar Technologies:  These are used in our emails and on our Service to track user engagement and for analytical purposes.

Mobile Applications Note:

Mobile apps may not use cookies in the same manner as websites. Instead, we rely on device-specific identifiers and similar technologies to collect analogous data for app analytics and performance.

For more details on the cookies we use and your choices, please refer to our Cookies Policy (or the Cookies section below).

4. Payments

For transactions involving paid products and services, we use third-party payment processors. We do not store or collect your payment card details on our servers. Instead, such information is handled directly by our payment processors (including Apple Store In-App Payments, Google Play In-App Payments, Stripe, PayPal, etc.) in accordance with their respective Privacy Policies and PCI-DSS standards.

5. Behavioral Remarketing and Advertising

We use remarketing services to display content and ads tailored to your interests on third-party websites or apps. These services (e.g., Google Ads, Facebook, Bing Ads, Twitter, Pinterest, etc.) use cookies and other technologies to collect and track information about your interactions with our Service. You may opt out of interest-based advertising via:

• The NAI’s opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA’s opt-out platform: http://www.youronlinechoices.com/
• The DAA’s opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

iOS App Tracking Transparency:

On iOS devices, our Mobile Applications may prompt you for permission to track your activity across apps and websites in accordance with Apple’s App Tracking Transparency (ATT) framework. If you decline, tracking for advertising and analytics purposes will be disabled.

6. Retention, Transfer, and Deletion of Your Personal Data

6.1.   Retention 

We retain your Personal Data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Usage Data is generally stored for shorter periods unless needed for security or analytical purposes.

6.2.   Transfer 

Your information is processed at our operating offices and may be transferred to and maintained on computers located outside your state, province, country, or other jurisdiction. We ensure that adequate safeguards are in place to protect your Personal Data.

6.3.   Deletion and Access  

You have the right to access, update, or delete your Personal Data. You can manage your information by:

• Logging into your account (if applicable) and updating your settings
• Contacting us at privacy@tech.us with your request

Please note that we may need to retain certain data when legally required or for legitimate business purposes.

7. Disclosure of Your Personal Data

We may share your Personal Data in the following circumstances:

• With Service Providers: To perform functions on our behalf (e.g., analytics, payment processing, email marketing).
• Business Transfers: In connection with mergers, acquisitions, or asset sales.
• With Affiliates and Business Partners: To offer products, services, or promotions.
• With Other Users: In public areas of our Service where you choose to share information.
• As Required by Law: When compelled by legal process, to comply with law enforcement requests, or to protect our rights.

8. Data Security

We implement commercially reasonable security measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

9. Detailed Information on the Processing of Your Personal Data

We work with various third-party Service Providers for analytics, email marketing, payment processing, customer support, and more. Below is a non‐exhaustive list of providers whose Privacy Policies you can review for additional details:

• Analytics: Google Analytics, Firebase, Matomo, Clicky, Statcounter, Flurry Analytics, Mixpanel, Unity Analytics
• Email Marketing: Mailchimp, Constant Contact, AWeber, GetResponse, Hubspot
• Payments: Apple Store In-App Payments, Google Play In-App Payments, Stripe, PayPal, and others
• Customer Support and Miscellaneous:  FreshDesk, Mouseflow, Google Places

For each provider, please review their individual Privacy Policy by following the links provided in the relevant sections above.

10. Legal Bases for Processing Personal Data (GDPR)

Under the GDPR, we process your Personal Data on one or more of the following legal bases:

• Consent: When you have given explicit permission.
• Performance of a Contract: To fulfill our contractual obligations.
• Legal Obligations: To comply with legal requirements.
• Vital Interests: To protect your life or the safety of others.
• Legitimate Interests: For purposes that are in our legitimate business interests, provided these do not override your rights and freedoms.

If you need clarification regarding the legal basis for processing your Personal Data, please contact us.

11. Your Rights under the GDPR

If you are a resident of the European Economic Area (EEA), you have the right to:

• Access your Personal Data
• Rectify inaccurate or incomplete Personal Data
• Erase your Personal Data (subject to certain exceptions)
• Restrict or object to the processing of your Personal Data
• Data Portability: Receive your data in a structured, commonly used, machine-readable format
• Withdraw Consent: At any time (this will not affect the lawfulness of processing based on consent before its withdrawal)

To exercise any of these rights, please contact us at privacy@tech.us. We may require you to verify your identity before processing your request.

12. Your Rights under the CCPA/CPRA (for California Residents)

California residents have additional rights under the CCPA/CPRA, including:

• Right to Know: Request details on what personal information we collect, use, and share.
• Right to Access: Obtain a copy of your Personal Data.
• Right to Delete: Request deletion of your Personal Data (subject to certain exceptions).
• Right to Opt Out: Direct us not to sell your Personal Data (note: while we do not “sell” data in the traditional sense, some of our Service Providers’ practices may qualify under the law).
• Right to Non-Discrimination: Enjoy the same quality of goods and services regardless of your data exercise rights.

To exercise these rights, please contact us:

• By Email: privacy@tech.us
• By Mail: Indyzen Inc dba Tech.us, 2033 Gateway Pl Ste 500, San Jose, CA 95110

13. “Do Not Track” and Mobile Tracking

Our Service does not currently respond to Do Not Track (DNT) signals. However, many mobile devices and browsers allow you to control tracking preferences. For iOS users, our Mobile Applications may prompt you for permission under Apple’s App Tracking Transparency framework. If you decline, tracking for personalized advertising or analytics will be disabled.

14. Children’s Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from anyone under 13. If you are a parent or guardian and become aware that your child has provided us with Personal Data without your consent, please contact us immediately at privacy@tech.us so that we may take steps to remove such information.

15. Links to Other Websites

Our Service may include links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We encourage you to review the Privacy Policy of every site you visit.

16. Changes to This Privacy Policy

We may update our Privacy Policy periodically. If we make material changes, we will notify you by posting the updated Privacy Policy on our Website and/or Mobile Applications and by updating the “Last Updated” date. We encourage you to review this Policy periodically.

17. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• By Email: privacy@tech.us
• By Mail: Indyzen Inc dba Tech.us, 2033 Gateway Pl Ste 500, San Jose, CA 95110

Business Clients Notice:

If you are a business client engaging with us for custom software development or related services, please refer to your contractual agreement or contact us directly for details on how your data is handled.